Fox Valley Plumbing & Backflow has earned A+ Accreditation from the Better Business Bureau just as the bureau moves toward its 100th anniversary in 2026, giving the Elgin-area plumbing company a new credential to add to a record that already includes an A+ rating and zero complaints on file.
The company, which has served the Fox Valley region since 2010, said it has built its business around prompt service and clear pricing. Matt Moraca said, “We deliver A+ service to our customers every time,” and added, “Show up on time. Give an honest price before the work starts. Do the job right.”
That claim matters because the BBB accreditation is not just a plaque on the wall. It requires standards tied to transparency, responsiveness to customer complaints and honest advertising practices, and Fox Valley Plumbing is described as one of a limited number of Illinois plumbing companies to hold the designation. The timing also lines up with a commemorative celebration the bureau planned at Navy Pier in Chicago as part of the 100th anniversary milestone.
Fox Valley Plumbing serves residential and commercial customers across Elgin, South Elgin, Bartlett, Streamwood, Schaumburg, Naperville, St. Charles, Geneva, Hanover Park, Carol Stream and more than 30 additional communities in Kane, Cook and DuPage counties. The company says it holds Illinois Master Plumber license #058-161084 and Plumbing Contractor license #055-042593, and it lists 125-plus Google reviews averaging 4.8 stars.
Its service line includes emergency plumbing 24/7, backflow testing and prevention, drain cleaning, water heater installation and repair, sump pump service, gas line work and commercial plumbing. Backflow testing is more than routine maintenance; it is an annual check performed by a licensed professional to keep contaminated water from flowing back into the public supply, a public health compliance requirement for municipal water systems.
For Fox Valley Plumbing, the accreditation turns a local reputation into something more formal. For customers in elgin and the surrounding suburbs, it means the company has now been vetted against standards that go beyond word of mouth — and it comes at a moment when the BBB is drawing attention to its own century in business.
